Football in governance
Futbols (Football) is a campaign organised by the Latvian State Chancellery that aims to engage the public in the quality assessment of public sector services and send recommendations for improving their work. The assessment can be done on a mobile app for iPhone and Android smartphones or on a responsive webpage.
The app consists of a large catalogue of governmental institutions – their locations on a map, contacts, and a search feature. After choosing an institution, users can fill out a short survey and assess the quality of administration work, and leave recommendations for improving their work. Received feedback is then analysed with the goal to improve the work of institutions.
AWARDS AND RECOGNITION
App jas received a various international awards:
- WSA Mobile 2014 Latvian national winner
- WSA Mobile 2014 winner, m-Goverment & Participation category
- Finalist in North European communications forum „Baltic PR Awards 2014”
WHAT WE DID
Within the project, we developed the app’s technical specifications, web service documentation and visual design, programmed and tested iOS and Android apps (including testing documentation), integrated with the client’s server-side system, published the app on iTunes and Google Play portals, and ensured maintenance after publishing. The project was implemented within two months.
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